We know that every customer is unique, and so are your energy needs. That’s why we have different rate options to suit your energy usage preferences and lifestyle.
Whether you prefer our standard rate or are interested in shifting how and when you use electricity to save on your bill, we have an option for you.
This is our standard, default rate, also known as the Domestic Service Tariff. It is a flat rate throughout the day, all year round.
Learn more about the Standard Service Rate
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This equipment-based rate plan is available for our customers with electric thermal storage heating systems, including electric thermal storage room units, furnaces and in-floor heating systems.
Learn more about the Time-of-Day Rate
Beat the peak - Save money by shifting your energy use away from periods of peak demand for electricity.
Learn more about the Critical Peak Pricing Rate Pilot
Shift to save! Shift your weekly energy usage in the winter to save on your annual power bill by unlocking summer savings.
Learn more about the Time-of-Use Rate Pilot
In your Nova Scotia Power online account, MyAccount, check out MyEnergy Insights – an online tool that shows your approximate energy usage by appliance and gives you more information and control over your energy consumption. Don’t have a MyAccount? Sign-up today.
For the most accurate and up-to-date overview of your energy use, fill out the short home survey found in your MyEnergy Insights portal!
Discover your insights >
Want a predictable monthly bill? Check out Equal Billing.
Spread the cost of your annual electricity use over 12 equal monthly payments. With Equal Billing, you always know exactly how much of your monthly household budget will
go towards your power bill.
Small changes at home can make a big difference for your power bill. We’re sharing our top tips for saving energy during the heating and cooling seasons.
Summer energy efficiency tips >
Winter energy efficiency tips >
Efficiency Nova Scotia is the provincial provider of energy saving programs and services for Nova Scotians. Visit their website to learn about how you can upgrade your space and save on energy bills.
Efficiency Nova Scotia Programs & Rebates >
Switching to electric-based solutions can help you save money, use less energy, and be more comfortable at home. We know that choosing the right home energy solution can be overwhelming – and it’s why we’re here to help.
We work with a trusted network of contactors and find the latest promotions for energy efficient heat pumps, water heaters and electrical thermal storage units.
Discover all the different ways that going electric can make a difference for you and your family.
Energy Efficient Products >
Heating your home with electric solutions—like a heat pump— instead of oil or propane, can make a positive difference for your wallet. When you make the switch, you’ll notice some changes in your household costs. Remember, even though your electric bill will increase because you’re using more electricity, your overall household energy costs will go down.
Curious about the savings your household could experience by going electric? Check out our electrification calculator.
There are many factors that can impact the amount of electricity you are using in your home, including seasonal weather conditions.
Did you know about half of your energy costs come from heating your home? In the colder months, additional heating will cause an increase in electric use because it takes more energy to keep your home at a comfortable temperature. You can't control the weather, but you can control your thermostat, which has a big effect on your bill. For thermostat setting recommendations, check out this article.
Changes in the number of people living in your home can also have an impact on your bill. During times of higher occupancy and activity such as holidays and school vacations, your energy usage can be higher than normal.
MyEnergy Insights is a helpful tool for understanding your energy usage. It provides an approximate breakdown your energy use by appliance, and also shows your usage by hour, day, month, and year. To help ensure these insights reflect the heating source and appliances in your home, be sure to complete the Home Survey.
If your bill seems higher than usual and you’re not sure why, contact our Customer Care team. We’re always happy to review your bill with you and provide energy advice.
If you’re struggling to pay your bill, we’re here to help.
There are also support programs available through the government and Efficiency Nova Scotia. We continue to work with customer advocates, including the Affordable Energy Coalition, as well as the provincial government, on ways to ensure support for our customers living on a lower income.
