Understanding Your Bill
Meters are now being reconnected to our billing system. As meters are reconnected, more customers will receive a bill based on actual usage.
Learn more
Login to MyAccount
The login experience looks different but the MyAccount dashboard remains the same.
Understanding Your Bill
Meters are now being reconnected to our billing system. As meters are reconnected, more customers will receive a bill based on actual usage.
Available Services
Many essential services are still available. We're here to help—every step of the way.
Plugged In: Energy News, Tips & Ideas
Article
Mar 25, 2026
Our Commitments: Office of the Privacy Commissioner of Canada investigation
We have been working collaboratively with the Office of the Privacy Commissioner throughout its investigation and value its thorough review as part of the recovery, remediation, and restoration efforts following the criminal cyberattack.
Read More
Article
Mar 09, 2026
My Commitment to You
Our new CEO & President, Vivek Sood, shares his commitment to rebuilding customer trust through transparency, improved billing accuracy, and strengthened reliability as the we move forward after last year’s cyber incident.
Read More
Article
Feb 12, 2026
Our Commitment to You: Billing
Here is what you can expect from your billing experience going forward.
Read More
DID YOU KNOW?
Through our Five-Year Reliability Plan, we're investing $1.3 billion in upgrades and improvements. In particular, $265 million towards tree trimming and clearing and $916 million towards equipment replacements and upgrades, both of which will strengthen and harden our power grid against adverse weather and storms.
Learn how we maintain, strengthen, and continue to improve our system >