Understanding Your Bill
Meters are now being reconnected to our billing system. As meters are reconnected, more customers will receive a bill based on actual usage.
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Login to MyAccount
The login experience looks different but the MyAccount dashboard remains the same.
Understanding Your Bill
Meters are now being reconnected to our billing system. As meters are reconnected, more customers will receive a bill based on actual usage.
Available Services
Many essential services are still available. We're here to help—every step of the way.
Plugged In: Energy News, Tips & Ideas
Article
Feb 12, 2026
Our Commitment to You: Billing
Here is what you can expect from your billing experience going forward.
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Video
Feb 11, 2026
Reliability Upgrades in Lake Torment
By moving equipment from within the woods to the roadside, residents in the community will have improved reliability of service and shorter durations during outages.
Article
Feb 09, 2026
Managing your energy use this winter
Just like the seasons, your energy use naturally changes over the course of the year. While your bill can fluctuate throughout the colder season, there are things you can do now to manage your bill and keep it steady throughout the seasons.
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DID YOU KNOW?
Through our Five-Year Reliability Plan, we're investing $1.3 billion in upgrades and improvements. In particular, $265 million towards tree trimming and clearing and $916 million towards equipment replacements and upgrades, both of which will strengthen and harden our power grid against adverse weather and storms.
Learn how we maintain, strengthen, and continue to improve our system >