Storm Alert
We are activating our Emergency Operations Centre on Sunday, February 1 at noon ahead of the forecasted winter storm. For more information, please visit here >
Billing & Payments
We are actively responding to a cyber incident and working around the clock to restore all systems safely and securely.
We apologize for this inconvenience and thank you for your patience. We will post updates on nspower.ca as we make progress and restore all services.
Billing & Payments
We want your billing and payment experience with us to be easy and convenient. Explore resources to understand your bill, learn about payment options, and find answers to common questions.
Understanding your Bill
Learn more about estimated and meter read bills and submit a photo of your meter.
How to Read Your Bill
A guide to help you understand each element found in your power bill.
Ways to Pay
Explore secure and convenient ways to pay your bill. Find the one that's right for you.
Equal Billing
Manage your budget by spreading the cost of your annual electricity use over 12 equal monthly payments.
Payment Arrangements
You may have questions about your recent bills, and we are here to support you.
Paperless Billing
Make the convenient choice to go paperless and receive your bills online.
