Cyber Incident

We are actively responding to a cyber incident that has impacted certain IT systems in our network.

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Billing iconBilling Process

To maintain billing days, our team has resumed billing, and most customers are now receiving estimated bills.

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Billing iconLogin to MyAccount

The login experience looks different but the MyAccount dashboard remains the same.

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Home iconAvailable Services

Many essential services are still available. We're here to help—every step of the way.

HOW TO GET STARTED

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Sign up for credit monitoring with myTrueIdentity®

We are offering five years of free credit monitoring to ALL customers of Nova Scotia Power, past and present. We encourage you to sign up online for the free subscription to TransUnion's comprehensive online credit monitoring service, myTrueIdentity®. 


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Tips for signing up

Plugged In: Energy News, Tips & Ideas


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DID YOU KNOW?

Through our Five-Year Reliability Plan, we're investing $1.3 billion in upgrades and improvements. In particular, $265 million towards tree trimming and clearing and $916 million towards equipment replacements and upgrades, both of which will strengthen and harden our power grid against adverse weather and storms.

Learn how we maintain, strengthen, and continue to improve our system >