Community Reliability Meeting: A Letter to Antigonish
From tree trimming to right-of-way clearing and outages, we covered topics relating to the reliability of service in your area. If you weren't able to join us, here are some updates from the meeting.
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Our Customer Care team is hosting in-person support sessions
We know that recent challenges with estimated billing have caused frustrations and concerns, and that this year’s cyber incident has impacted you and your trust in us. We're holding a series of in-person community sessions across the province to help our customers understand the options related to their bills. Our promise to all you—and all our customers—is where we’ve made mistakes, we will fix them. If we have overestimated or underestimated your bill, we will fix it. If you have overpaid, we will fix it.
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Community Reliability Meeting: A Letter to Albert Bridge
Thank you for joining us at our second reliability meeting in your community. If you weren't able to attend, here's a helpful recap of what we discussed with your neighbours.
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Natural Resources and Economic Development Committee: Opening remarks
Thank you for inviting us to today’s committee meeting. We recognize that the recent cyber event has affected the trust we have built with our customers, and I want to acknowledge and apologize for the concern and disruption this has caused.
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Community Reliability Meeting: A Letter to River Hebert-Joggins
We are committed to keeping you informed and making sure you have the reliable power service you deserve. Here is a recap of the recent reliability meeting in your community.
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