Electrical engineers performing maintenance and upgrading equipment

Performance Standards 101

Our customers expect and deserve reliable electricity service. That’s why we're held accountable to annual performance standards that measure how well we do to keep service reliable and respond to our customers in a timely manner.

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How equal billing can help you manage your budget

Heating season doesn’t have to mean higher bills. Equal billing is our no surprises approach to your power bill. It offers predictability and peace of mind through a consistent monthly bill.

NS Power worker in safety gear standing in from of grid batteries

Battery storage: Powering our renewable energy transition

Battery storage is essential for our green energy future. Smart Grid Engineer, Rob Boone, tells us about how batteries are changing the energy industry and playing a role in Nova Scotia’s clean energy transition.

2 electrical engineers working on the lines

Outage Restoration 101

When an outage happens, our crews do everything they can to repair damage and get the lights back on for customers. If you’ve ever wondered why you sometimes need to wait for your power to be restored, here are a few things to keep in mind about our restoration process.

A person taking notes

Preparing your storm season checklist

We’re ready for this storm season, and with these tips, you can stay prepared, too.